Question 1

What areas do you serve?

Accepted Answer

Our HQ is located in Stafford, VA. We offer our services in Maryland, D.C., and Virginia.

Question 2

How do I request a quote/book your services for my event?

Accepted Answer

Please fill out our inquiry form.(https://www.prestigepartyrentalsva.com/contact) Someone from our team will be in touch within 24-48 hours.

Question 3

How much do you charge for delivery?

Accepted Answer

Our initial delivery fee is $50 and will increase in price depending on the distance traveled.

Question 4

What forms of payment do you accept?

Accepted Answer

We accept payments via Zelle (info@prestigepartyrentalsva.com) & credit card. There is a 3% fee for all credit card payments.

Question 5

Do you require a deposit?

Accepted Answer

We require a 25% non-refundable deposit in order to book your event. This deposit can not be refunded for any reason. Should your event get cancelled, your deposit will remain as a credit for future use.

Question 6

What is your cancellation policy?

Accepted Answer

Please find our cancellation policy HERE.(https://5bb876cc-75de-4871-b784-2973a855a74b.filesusr.com/ugd/13a2d2_3be6e30dd2ee448a90690ebcb9700c52.pdf)

RENTAL FAQ